Frequently Asked Questions

We offer a wide range of plumbing services including toilet repair and installation, leak repairs, drain cleaning, faucet repair and installation, water heater repair and installation, and much more.

Yes. We service the Dallas-Fort Worth Metroplex, not limited to Addison, Allen, Arlington, Carrollton, Dallas, Farmers Branch, Frisco, Garland, Grand Prairie, Irving, Lewisville, McKinney, Mesquite, Plano, Richardson, and Rockwall. 

Yes, we offer 24/7 emergency plumbing services. Give us a call and we'll be there to help. Restrictions Apply. 

The cost of our plumbing services varies depending on the type of service you need. Contact us today via email, or call/text 214-239-9522 and we can answer these questions. 

Yes, we are licensed and regulated by the Texas State Board of Plumbing Examiners and all of our plumbers are licensed and go through the proper training mandated by the state.  Responsible Master Plumber can be found on License Search, M-46932. 

Yes, Loyal Line Plumbing and Drain LLC is insured. 

We accept checks and credit cards.  At this time, we do not personally offer financing but some purchases are eligible for After Pay. 

Sometimes plumbing problems, just happen - no matter what you do to avoid them!  Don't worry, that is why we are here.  Taking these preventive steps can extend the life of your plumbing system, reduce the risk of unexpected breakdowns, and save you money on future repairs. 

•  Don't pour grease or cooking oil down the drain. Let it cool and dispose of it in the trash. 
•  Only flush toilet paper. Avoid flushing wipes, paper towels, feminine hygiene products, cotton swabs, and other non-flushable items.  
•  Avoid using chemical drain cleaners, as they can damage your pipes. Instead, use a plunger or call a professional for stubborn clogs. 
•  Fix small leaks promptly. Even minor drips can waste water and lead to larger problems over time. 
•  Insulate exposed pipes during cold weather to help prevent frozen and burst pipes. 
•  Know where your main water shut-off valve is located so you can quickly stop the water in an emergency. 

Sometimes plumbing problems, just happen - no matter what you do to avoid them!  Don't worry, that is why we are here.  Taking these preventive steps can extend the life of your plumbing system, reduce the risk of unexpected breakdowns, and save you money on future repairs. 

•  Don't pour grease or cooking oil down the drain. Let it cool and dispose of it in the trash. 
•  Only flush toilet paper. Avoid flushing wipes, paper towels, feminine hygiene products, cotton swabs, and other non-flushable items.  
•  Avoid using chemical drain cleaners, as they can damage your pipes. Instead, use a plunger or call a professional for stubborn clogs. 
•  Fix small leaks promptly. Even minor drips can waste water and lead to larger problems over time. 
•  Insulate exposed pipes during cold weather to help prevent frozen and burst pipes. 
•  Know where your main water shut-off valve is located so you can quickly stop the water in an emergency.