Frequently Asked Questions

We offer a wide range of plumbing services including:

• Water heater services
• Slab leak detection and repair
• Outdoor hose faucet replacement
• Shut-off valve repair and replacement
• Freeze damage repairs
• Fixture repairs and installations, including kitchen sinks faucets and lavatory faucets
• Shower valve repairs
• Toilet repairs and replacements
• Drain cleaning
• Camera inspections
• General water and sewer drian line repairs and replacements 

From everyday plumbing problems to larger repair needs, we work to identify the cause and provide reasonable solutions. 

Yes. We service the Dallas-Fort Worth Metroplex, not limited to Addison, Allen, Arlington, Carrollton, Dallas, Farmers Branch, Frisco, Garland, Grand Prairie, Irving, Lewisville, McKinney, Mesquite, Plano, Richardson, and Rockwall. 

Yes. We offer emergency plumbing services throughout the DFW Metroplex, subject to availability. Call or text us and we’ll let you know how quickly we can help.

Plumbing costs vary depending on the repair, parts needed, and complexity of the job. We believe in providing practical solutions and clear pricing before authorized work begins. Call or text us at 214-239-9522 with questions about your plumbing needs.

Yes, Loyal Line Plumbing and Drain is licensed and regulated by the Texas State Board of Plumbing Examiners. Our Responsible Master Plumber license is M-46932 and can be verified through the state’s license search. 

Yes, Loyal Line Plumbing and Drain LLC is insured. 

We accept checks and credit cards.  At this time, we do not personally offer financing but some purchases are eligible for After Pay. 

If a pipe freezes, turn off the water supply and avoid using open flames to thaw it. If a pipe bursts, shut off your main water valve immediately and call a licensed plumber to help limit damage and make the repair.

If a clogged drain keeps coming back, Loyal Line Plumbing recommends we perform a camera inspection to help identify the cause of the recurring problem and determine the best solution.

Yes. Loyal Line Plumbing can repair or replace outdoor faucets and shut-off valves to help stop leaks and restore proper water control. Shut-off valves are important because they let you quickly stop water to a fixture, appliance, or part of the home if there’s a leak or plumbing emergency. A working shut-off valve can help limit water damage, make repairs safer, and avoid having to shut off water to the entire property.